OUGD504: Design for Screen - All Of The Problems

Distinguishing all of the problems within restaurant service will help to inform the design decisions of the ideas for design for screen. Here is a list of everything that is wrong or could potentially go wrong when being in a restaurant.

Customer perspective

• Waiting for the staff to be ready
• Taking your order wrong
• Splitting the bill in prices according to what each person had
• Splitting the bill using different payment methods

Staff perspective

• Waiting for the customer to be ready
• Having to attend to multiple tables
• The customer saying that's not what they ordered
• Remembering who had what
• Splitting the bill in prices according to what each person had
• Splitting the bill using different payment methods