OUGD504: Interface Design Proposal/Brief

Studio Brief:

The problem:

Paying at a restaurant is daunting when the waiter or waitress won't acknowledge that you want to leave as soon as possible and ask you if you want the bill. It's time consuming waiting around for both you and them to be ready for you when they have other customers to deal with. It's also difficult in groups to split the bill between people is a nightmare or fuss when everyone needs to calculate the amount they need to contribute towards the bill. There needs to be a quick and efficient way to do this.

The brief:

To create an interface design to make service at a resturant easy and efficient so that the customer can leave promptly and see all of their order information in a clear and well devised manner so that there are no complications throughout and at the end of the meal especially.

The client:

Any Restaurant - could make this specific to one to convey a unique experience to that establishment.

The target audience:

The person that pays at restaurants i.e. parents, adults, students, young people.

The overarching aim of the project:

A payment system that's on the table with a menu or price list that you or the waitress can add in what you have ordered and pay for as soon as you're finished with the meal. This avoids having to wait for the waiter or waitress at the end to give you your bill and would also enable you to be able to pay your set amounts easily. Making the experience at a restaurant an enjoyable and seamless process from start to finish.

The role of communications:

It must be simple and easy to use so that it can appeal to all target audiences. It could use apple pay or contactless to optimise the speed and efficiency of paying.

Considerations:

Any restaurant can input their menu so that the waiter or waitress can add items to the menu basket to create the total of the bill then at the end just hand a tablet over to the customers so that they can split the bill and each item comes off and is deducted from the total. Consider different payment methods for different environments. The app could use Applepay and contactless. You would need to consider an option to deduct cash from the total. It would need to use typography and images with a clean design which is friendly to multiple audiences.

Deliverables:

An app designed app - display how it would work on screen

Mock ups - prototypes

Wireframing

Supporting Resources/Information:

Contactless payment

Uber fair splitter

Qkr Pay - mastercard

Dominos app when tracking the pizza

Potential Solutions

The design will be for a tablet that the waiter will bring to the table for the duration or at the end of the meal with the details of the order on it. An app will be needed to resolve this problem.

Three distinct problems